Terms of Use - Querétaro Experience DMC

Terms of Use

1. Acceptance

By accessing and browsing this website (“Site”), the user accepts these Terms of Use. If you do not agree, you must refrain from using it.

2. Purpose of the Site

The Site is for informational and commercial purposes: to present services, destinations, experiences, and contact channels. The published information does not constitute a binding offer; contracting is only confirmed through a proposal/order/contract and payment as applicable.

3. Eligibility and permitted use

The user commits to using the Site lawfully and not to:

  • Violate the security, availability, or operation of the Site.
  • Introduce malware, scrapers, brute-force attacks, or actions that affect servers.
  • Copy, reproduce, or exploit content without authorization.
  • Use forms to submit false information or impersonate identity.

4. Intellectual property

All Site content (text, photographs, videos, logos, design, trademarks, and structure) is the property of Querétaro Experience DMC or is used with authorization. Its total or partial reproduction without prior written permission is strictly prohibited.

5. Third-party content and external links

The site may include links to third-party sites (hotels, venues, maps, social networks, etc.). We do not control their content or policies; access is at the user's own risk.

6. Site availability

We may modify, suspend, or discontinue the Site in whole or in part without prior notice, for maintenance, security, or improvements. We do not guarantee uninterrupted availability.

7. Forms, requests, and communications

When the user submits a form or request:

  • Declares that the information provided is truthful.
  • Accepts that we may contact them to follow up (email/phone/WhatsApp if included).
  • The submission of a request does not imply confirmation of availability or reservation.

8. Privacy and cookies

Personal data processing is governed by the Privacy Notice. The Site may use cookies and similar technologies for functionality, analytics, and experience improvement, according to the applicable policy.

9. Disclaimer of warranties

The Site is offered "as is" and "as available". We do not guarantee that the content is complete, accurate, or up-to-date at all times, although we strive to keep it current.

10. Limitation of liability

To the extent permitted by law, Querétaro Experience DMC is not responsible for damages arising from the use or inability to use the Site, including technical failures, interruptions, viruses, or decisions made based on information on the Site.

11. Modifications

We may update these Terms of Use. The current version will be the one published on the Site with the update date.

12. Contact

For questions about the Site or these terms:

  • Phone: +52 (442) 123-4567
  • Email: [EMAIL_ADDRESS]
  • Schedule: Monday to Friday 9:00 AM - 6:00 PM
  • Emergencies: +52 (442) 999-9999 (24/7)